Software providers can aid small business owners when spreadsheets and other documents are no longer enough to record their projects, track billable hours, and generate customer invoices. These digital tools consolidate and automate different business processes and can be accessed through a single platform or an entire suite of software. Some providers provide all in one solutions with a monthly cost while others specialize in specific areas of management, like accounting and customer relationship management.
NetSuite is a full-featured solution that provides cloud-based services to simplify a variety of functions, from accounting to enterprise resource management. Its customer relationship management application suite, for instance, allows users to calculate pricing quotes and integrate sales and project management, while its app lets you track project statuses and manage resources via Gantt charts and Kanban boards.
A single solution can help you save money by removing the requirement to buy different tools. However, ensure that the software you select is capable of addressing your unique business needs. You’ll end up with more work in the event that you don’t.
A dedicated support system is a different consideration. Ideally, service representatives who operate and communicate with clients exclusively within the same field can develop a solid expertise and address day-today issues more effectively.
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